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Recruitment for the Public Sector


1. To influence and advise the force, suppliers and senior officers in order to achieve the best possible alignment between Change Programmes and the  Future Operating Model.


2. To identify new business capabilities to ensure maximum benefit is achieved from the Transformational Change Programme.


3. To improve business performance by recommending and assessing the feasibility of new and innovative approaches and/or technologies to solving business problems and addressing areas of poor performance or complex operational demands.


4. To establish an understanding of required business outcomes and attain the support of key stakeholders to business proposals, and sign off for business cases, specifically for the re-use of existing technical capability to support new business functions in order to increase revenue, reduce costs and improve service.


5. To recommend business functions and processes for investigation and analysis based on business knowledge and understanding of business performance. Interpret data from research, studies and pilot trials to maximise the efficiencies gained from business analysis resources.

6. To influence business approach to change by identifying and quantifying business benefits and benefit realisation at the earliest point in programmes, to maximise the return on investment, and assess the risk, cost and benefits of any change proposals.


7. To conduct analysis and produce documentation of business and/or user requirements, in line with the Transformation Method and determine the functionality required by the force, including the facilitation of workshops and meetings and supporting user acceptance testing.


8. To effectively communicate requirements facilitating communication between vendors or third parties and the force, identifying possible conflicts between the vendor/third party and user requirements in order to advise senior staff/officers.


9. To act as the conduit between the Design Management team and the business to ensure that the deliverables meet the requirements, including undertaking gap analysis and other industry methodologies/standard tools, along with identifying opportunities where new and existing technologies can be used to improve business efficiency and service performance.


10. To reduce the overall cost base of the delivery of the service and seek value for money services at all times.

Special Conditions: Regular travel throughout the Warwickshire and West Mercia policing area.  Casual Car user

Security level: Standard Vetting 




  • Business analysis recognised qualification (Level 5) such as BCS accreditation in Business Analysis,  ISEB diploma in Business analysis or Business at Practitioner level. Analysis Body of Knowledge (BABoK)

  • Understanding of lean methodologies and principles

  • Knowledge of data governance practices, business and technology issues related to management of enterprise information assets and approaches related to data quality and collaborative usage.

  • In depth knowledge of change management in Transformation Programmes



Analytical degree and knowledge of the police sector is desirable



  • Demonstrable experience of process mapping and process re-engineering

  • Experience of  translating  business requirements into detailed functional design either using UML (Use-Cases, Activity/State Diagrams, Process Mapping, Work Shops)

  • Significant experience in requirements gathering and requirements elicitation and prioritisation with business stakeholders and the delivery team including functional, non-functional and technical requirements

  • Workshop facilitation for both business and technical teams

  • Demonstrable experience of a good organisational approach to work and prioritisation of activity.

  • Experience of conceptualisation and solution definition in line with target operating model

  • Experience of designing testing of ICT systems/applications

  • Experience of working with user stories and agile processes would be useful, as would a degree in IT, although this is not essential.


Key Skills:


  • Consulting skills, with change management concepts and strategies.

  • Strong analytical skills, ability to understand problem domain and express complexity in clear terms to technical and non-technical stakeholders

  • Translating technical issues and solutions to end users

  • Stakeholder engagement and change management

  • Excellent written and verbal communication skills

  • Excellent research and analysis skills with an innovative approach to problem solving and excellent decision making capabilities

  • Innovative, with problem solving and critical reasoning skills.

  • Actively seeks to find solutions to problems.

  • Assertive and resilient Strong interpersonal, leadership, influencing and negotiation skills

  • Good presentation skills with the ability to work to deadlines and under pressure.